Privacy Policy

Information you provide directly:

We collect information you voluntarily provide when you contact us through our website, submit a service ticket through our help desk system, apply for access to our member portals, or communicate with us by email or phone. This information may include your name, email address, phone number, company name, job title, and the content of your communications.

Information collected automatically:

When you visit our Site, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages visited, and the date and time of your visit. This information is collected through standard web server logs and analytics tools and is used to understand how visitors use our Site and to improve our content and services.

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To process service ticket submissions and member portal applications
• To send you information you have requested about our products and services
• To improve our website and the quality of our services
• To comply with legal obligations and protect our legal rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Our Site may use cookies and similar tracking technologies to enhance your browsing experience and collect usage information. Cookies are small text files stored on your device that help us recognize returning visitors and understand how our Site is used. You may disable cookies through your browser settings, though doing so may affect the functionality of certain features of our Site.

Our Site may use third-party services such as web analytics providers to help us understand Site usage. These providers may collect information about your use of our Site in accordance with their own privacy policies. We are not responsible for the privacy practices of third-party services.

Our help desk system is operated by a third-party provider. Information submitted through the help desk is subject to that provider's privacy and security practices in addition to our own.

We implement reasonable technical and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to provide ongoing support to our customers, and to comply with applicable legal obligations.

You may contact us at any time to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to our legal obligations
• Opt out of any marketing communications

To exercise any of these rights, please contact us at info@daq.net.

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.

If you have any questions or concerns about this Privacy Policy, please contact us at: