VAR Portal
VAR Documentation
The StarWatch SMS VAR Portal is a growing repository for information concerning the capabilities, operation, and configuration of StarWatch SMS software and related equipment. Divided into categories below, we hope that these documents and downloads become useful tools for our trusted security partners. If you are unable to find the content you need, please contact DAQ directly.
StarWatch SMS Description
Comprising a full suite of hardware and software modules, the StarWatch™ SMS platform incorporates access control, intrusion detection, and video management while seamlessly integrating the sophisticated data presented by the latest generation of security technologies. StarWatch SMS offers real time connections to any system or sensor utilized within a facility, ensuring that all elements of an event are clearly presented and acted upon instantaneously. Via an intuitive, Windows-based GUI, system operators maintain complete situational awareness across all entry points, critical zones, and perimeters.
An elegant workstation environment offers enhanced functionality with GIS-based real time graphics, dockable / floating windows, and cooperative views providing simple workflows for alarms and graphics. Additionally, a relational database structure supports advanced reporting functions.
Business Profile
DAQ company overview detailing our technology, open solutions approach and partnership-focused business model
StarWatch Product Line Overview
Outline of the StarWatch technology platform, from advanced front-end interfaces to supporting hardware devices
DAQ Corporate Logo (PDF)
DAQ company logo in blue and gray on a white background, PDF format
DAQ Corporate Logo (JPG)
DAQ company logo in blue and gray on a white background, JPG format
StarWatch SMS Logo (PDF)
StarWatch SMS product logo in dark gray and blue on a white background, PDF format
StarWatch SMS Logo (JPG)
StarWatch SMS product logo in dark gray and blue on a white background, JPG format
EntroStar Logo (PDF)
EntroStar product logo in black, gray, and red on a white background, PDF format
EntroStar Logo (JPG)
EntroStar product logo in black, gray, and red on a white background, JPG format
Terms and Conditions Statement
DAQ terms and conditions statement covering ordering, pricing, re-sale, payment, delivery
Customer List
Listing of some of our key customers in the government, military, industrial, and commercial sectors
Software Maintenance Agreement
Overview of the yearly software maintenance agreement offered in support of the StarWatch SMS suite
StarWatch SMS - System Overview
Outline of the StarWatch SMS security management system, including access control, intrusion detection and video management
BACnet Solutions
Outline of how StarWatch enables users to merge security functionality with Building Automation Systems (BAS) through the use of BACnet
Core Capabilities - Access Control
Overview of the StarWatch SMS solution for access control applications, from personnel management to report generation
Core Capabilities - Intrusion Detection
Overview of the StarWatch SMS solution for intrusion detection applications, from secure alarm processing to interactive site maps
Core Capabilities - Video Management
Overview of the StarWatch SMS solution for video management applications, from video wall displays to site map integration
Core Capabilities - Visitor Management
Overview of the StarWatch SMS solution for visitor management applications, covering pre-planning, scheduling tools and sponsor/escort programs
Modbus Integration
Outline of StarWatch SMS support for the direct exchange of discrete and analog I/O data over the Modbus TCP/IP protocol
OnSSI - Ocularis Integration
StarWatch SMS offers integration with the Ocularis video surveillance platform, bringing in live and recorded video feed from IP camera and encoder sources
Bosch - Direct Interface to Cameras, Encoders, NVRs
The StarWatch SMS video client provides an extensive interface to Bosch surveillance cameras, encoders, and network video recorders
Iris ID - iCAM7 Series Integration
The StarWatch SMS platform directly integrates with the iCAM7 series of iris readers, offering automatic dual iris capture
EntroStar Installation Guide
Hardware installation guide for the EntroStar panel, including registration, technical specifications, visual overview, and installation procedures
StarGate 5 Installation Guide
Installation guide for the StarGate 5 IDS panel and LCD touchscreen, including mounting of hardware and communication/power connections
StarWatch SMS - Commercial Manual (Software Installation)
Software installation guide for StarWatch SMS, including the installation of redistributable files, database, and 3rd-party components
StarWatch SMS - Commercial Manual (Management Console)
User guide for the Management Console functions of StarWatch SMS, including server/database settings, services, and security options
StarWatch SMS - Commercial Manual (Site Builder)
User guide for the Site Builder functions of StarWatch SMS, including adding hardware points, creating a site plan, and configuring presentation of alarms/events
StarWatch SMS - Commercial Manual (Administration Panel)
User guide for the Administration Panel functions of StarWatch SMS, including settings for roles, persons, workstations, permissions, cards, and actions
StarWatch SMS - Commercial Manual (Operator Console)
User guide for the Operator Console functions of StarWatch SMS, including personnel and device management
StarWatch SMS - Supplement - Performing a Software Update
Instruction supplement describing how to perform an update/upgrade to previously installed and operational StarWatch SMS software
StarWatch SMS - Supplement - Visitor Management Setup and Use
Instruction supplement describing how to setup and use the visit manager function within StarWatch SMS, including workstation configuration and visitor workflow
StarWatch SMS - Supplement - EntroStar PIC Access Setup and Use
Instruction supplement describing how to setup and use PIC access for the EntroStar panel, including configuration, personnel registration, and events/alarms
StarWatch SMS - Supplement - EntroStar USB Function
Instruction supplement describing how to use the EntroStar USB port to physically restore the panel to a known state when it is in a non-configurable state
StarWatch SMS - Supplement - Importing Persons from Worksheets
Instruction supplement describing how to import persons from existing worksheets using .csv or Excel files and the persons import function
StarWatch SMS - Supplement - SQL TCP/IP Remote Device Server
Instruction supplement describing how to setup a remote device server, including remote connections, login, and server setup
StarWatch SMS - Supplement - ICIDS Redundant Domain Servers
Instruction supplement describing how to prepare primary/secondary servers and domain controllers for mirroring
StarWatch SMS - RPI Configuration (ICIDS)
Instruction guide for adding the RPI driver and configuring RPI panels using the Site Builder application
StarWatch SMS - A&E Specification
Architectural and engineering specification for the design, supply, installation, and activation of the StarWatch SMS suite
StarWatch SMS - Computer Specifications (Server/Workstation)
Table-style listing of StarWatch SMS computer configuration options and the specifications/requirements for each
StarWatch SMS - Ports and Protocols
Listing of StarWatch SMS ports and associated encryption, application, usage, and protocol details
EntroStar PICS
Protocol Implementation Conformance Statement for the BACnet protocol used by the EntroStar panel
EntroStar - FAQs
Frequently asked questions relating to the specifications, installation, and powering of the EntroStar panel
EntroStar Reference Sheet
Quick technical reference sheet for the EntroStar panel, including LED signifiers and I/O information
EntroStar Assembly ENS-PANL-2011
Schematics showing an EntroStar panel mounted in a 14" x 12" x 4.5" enclosure with a 7AH battery backup unit
EntroStar Assembly ENS-PANL-2101
Schematics showing an EntroStar panel mounted in a 14" x 12" x 4.5" enclosure with a 75W power supply unit
EntroStar Assembly ENS-PANL-2111
Schematics showing an EntroStar panel mounted in a 14" x 12" x 4.5" enclosure with a 7AH battery backup unit and a 75W power supply unit
EntroStar Assembly ENS-PANL-3111
Schematics showing an EntroStar panel mounted in a 20" x 16" x 4.5" enclosure with a 7AH battery backup unit and a 75W power supply unit
EntroStar Assembly ENS-PANL-4102
Schematics showing two EntroStar panels mounted in a 24" x 20" x 4.5" enclosure with two 75W power supply units
EntroStar Assembly ENS-PANL-4122
Schematics showing two EntroStar panels mounted in a 24" x 20" x 4.5" enclosure with two 7AH battery backup units and two 75W power supply units
Maximizing Performance of ICIDS-5 SMS 5.5.604
Short guide on how to configure StarWatch SMS version 5.5.604 to optimize performance — involves use of SQL Studio and the Management Console application
How to Configure StarWatch SMS for LDAP Authentication
Short guide on how to integrate the LDAP communications framework into StarWatch SMS by changing parameters during installation and updating the Admin panel
How to Add Desktop Experience Feature
Short guide on how to add a feature called Desktop Experience to Windows Server 2008 R2 to solve an exception error discovered in the StarWatch SMS Operator application
How to Configure a Workstation for Video
Short guide on how to add video capability to a workstation under a StarWatch SMS license using the Administrator Panel application
RPI Over UDP/IP Protocol Overview
Short overview of StarGate III (eRADC) communications over Ethernet — based on UDP/IP protocol and requiring a single IP address configured using a local terminal interface
How to Configure an eRADC for Starwatch SMS
Recommended configuration for an eRADC, a version of the StarGate III that can be connected to 10/100 BaseT Ethernet switches using RJ45 Cat 5 or better cables
How to Create, Print, and Export Reports
Short guide on how to perform a filtered search for system events and then print or export the resulting report
Typical Config Errors When Using RPI Driver
Overview of common errors made by system administrators when configuring stations, zones, ports, etc. using RPI driver
How to Factory Reset a StarGate-5 Panel
Short guide on how to install and utilize the Putty application to reset a StarGate-5 board to its original factory settings
How to Factory Reset an EntroStar Panel
Short guide on how to install and utilize the Putty application to reset an EntroStar panel to its original factory settings
How to Install and Use Asure ID Badging
Short guide on how to install and utilize the Asure ID application to create an access card, ID badge, or visitor pass template and print the final design
How to Make and Use RPI Templates
Short guide on how to make an RPI template and use it to quickly create new stations with associated zones and points
How to Manually Update EntroStar Firmware
Short guide on how to update EntroStar firmware using the BACnet browser, WinSCP, and the Putty application
Issue: When a Returned or Terminated Card Still Functions
Overview of an operator workflow change that can correct a testing issue where access cards are still enabled after being set to the returned/terminated condition
How to Reduce the Size of the Transaction Log File
Short guide on how to increase disk space by shrinking the database log file using the Management Console application
How to Renew Your Demo License
Short guide on how to renew your StarWatch SMS demo license by moving the license file to a secondary folder and re-entering your product key
How to Restore and Shrink a Database Log
Short guide on how to use the SQL Server Management Studio tool to restore/shrink a database log
How to Restore Backup File Using SQL Server Studio
Short guide on how to use the SQL Server Management Studio and Blade Runner applications to restore the system backup file
How to Set Up a Digi Connect EZ Mini for a SCIF
Short guide on how to establish a FIPS encrypted network connection between the StarWatch SMS Server/Device Server and a SCIF
How to Set Up an Automatic Procedure
Short guide on how to create, define, and trigger/schedule a new automation or command procedure
How to Set Up SQL Server for Remote Client Access
Short guide on how to adjust your computer settings to enable TCP/IP and allow remote connections
How to Setup USB 3.0 Drivers on Dell R530 Servers
Short guide on how to resolve a USB 3.0 drivers issue on the R530 server using a provided download and installation instructions
How to Stop Windows 10 Reboots
Short guide on how to permanently stop Windows 10 automatic reboots that are triggered after installing updates
ICIDS: How to Update a StarWatch SMS System
Short guide on how to update the StarWatch SMS application from an old release to a new release
How to Use Advanced Filters
Short guide on how to create and customize filters for searching the StarWatch SMS database for specific card types, personnel categories, etc.
How to Use VLC in StarWatch SMS
Short description of improvements made to the VLC Editor to simplify initial configuration and the selection of media files
How to Generate an Issued Credential Report
Instructions on how to generate reports detailing the credentials/cards that have been issued during a specific time period
How to Discover an EntroStar Using Its Mac Address
Instructions on how to find an EntroStar in Wireshark by setting up a Mac address filter for the panel
How to Install and Use Asure ID Badging on a Stand-Alone SCIF Workstation
Instructions on how to setup and activate Asure ID badging functionality on a SCIF workstation, including integration and diagnostics
How to Install and Use Asure ID Badging on an RSM Connected to a SCIF Workstation
Instructions on how to setup and activate Asure ID badging functionality on an RSM connected to a SCIF workstation, including integration and diagnostics
How to Install and Use Asure ID Badging on an RSM Connected to Your Domain
Instructions on how to setup and activate Asure ID badging functionality on an RSM connected to your domain, including integration and diagnostics
EntroStar Access Control Panel
Overview and technical specifications for the EntroStar PoE/PoE+ native BACnet panel — enables seamless integration of access control, security, and building management systems
StarGate-5 IDS Alarm Panel
Overview and technical specifications for the StarGate-5 panel, designed to function both as a standalone intrusion detection system for central station monitoring and as part of the StarWatch security platform
RIOX-5 Input/Output Expansion Module
Overview and technical specifications for the RIOX-5 input/output expansion module — used to increase the point count of StarGate-5 controllers, enabling the integration of additional components and sensors
Touch Keypad
Overview and technical specifications for the Touch Keypad, which is capable of monitoring and securing alarm zones via an LCD touch screen display
Wireless Lock Integration Overview
Overview of the use of the StarGate-5 panel to connect to Aperio wireless locks
Aperio/StarWatch SMS Wireless Solution
Overview of the ASSA ABLOY / DAQ synergy for wireless lock applications
StarGate III Network Controller
Overview and technical specifications for the StarGate III, which offers a versatile communications interface for door controllers, alarm panels, and access/secure keypads
IAC Local Controller
Overview and technical specifications for the IAC Local Controller, which provides complete access control facilities for two doors
DAQ has been a key supplier to the U.S. Army ICIDS (Integrated Commercial Intrusion Detection System) contract for many years. By definition, ICIDS is a highly secured, standardized intrusion detection system using state-of-the-art commercial technology. The system components consist of commercially available interior and exterior sensors, a Primary Monitor Console, Remote Status Monitors, Remote Area Data Collectors, Closed Circuit Television, and Entry Control Systems. The mission of the program is to provide the means to detect and assess as necessary, the unauthorized intrusion or attempted intrusions of protected areas.
For those VARs who are authorized to field ICIDS-related systems and installations, the documentation provided below may be useful.
StarWatch SMS - Range of Applications
Overview of the broad range of applications that can be addressed under the StarWatch SMS security suite — IDS, ACS, VMS, Gate, Visitor, Mobile, BAS, CBRNE
StarWatch SMS - Leveraging Your ICIDS Investment
Explanation of how current ICIDS installation managers can utilize their StarWatch SMS license to expand the scope of their on-base security
StarWatch SMS - Core Advantages for ICIDS Installations
Outline of how StarWatch SMS has been developed from the ground up to specifically address the needs of the ICIDS community
StarWatch SMS - Standard ICIDS-Ready Features
Listing of the key technology advantages of StarWatch SMS, as optimized to support all ICIDS requirements
StarWatch SMS - Expansion of Existing ICIDS Systems
Diagram showing how StarWatch SMS is used to simplify the connection of add-on ICIDS systems and locations
SCIF Access Control Integration
Overview of simple path to access control capabilities using software and equipment already installed in all ICIDS SCIFs
Spare Parts
Listing of the spare parts and components for ICIDS systems, with a 10–20% stock recommended for on-site maintenance
Touch Keypad
Overview and technical specifications for the Touch Keypad, which monitors and secures the alarm zones of an RADC
PMC
Overview and technical specifications for the PMC, which acts as an intelligent data center, processing and storing information collected from remote sensors and devices
Poller Mux
Overview and technical specifications for the Poller Mux, which acts as a powerful, intermediate data processing hub in large StarWatch systems
RADC-6 Alarm Panel
Overview and technical specifications for the RADC-6, which functions both as a standalone IDS for central station monitoring and as a cohesive part of the StarWatch platform
RADC
Overview and technical specifications for the RADC, which offers a versatile communications interface for door controllers, alarm panels, and access-secure keypads
eRADC
Overview and technical specifications for the eRADC, which offers an ethernet-enabled interface for door controllers, alarm panels, and access-secure keypads
RIOX
Overview and technical specifications for the RIOX I/O Expansion Module, which is used to increase the point count of RADC controllers
Local Controller
Overview and technical specifications for the Local Controller, which provides complete access control facilities for two doors
Access Secure Keypad
Overview and technical specifications for the Access-Secure Keypad, which is capable of monitoring up to 8 geographic alarm zones
Enrollment Terminal
Overview and technical specifications for the Enrollment Terminal, which expedites the assignment of access cards by removing the need to manually enter card numbers or codes
StarGate III Indicator Module
Overview and installation details for the StarGate III Indicator, which provides a remote visual indication of the alarm state of an active system zone
StarWatch SMS Administration and Operations Guide
ICIDS-specific user guide for StarWatch SMS software, covering installation, initial setup, site planner, and operator interface
PC StarWatch EOL
End-Of-Life statement for PC StarWatch, outlining DAQ's discontinuation of the product and the migration path to StarWatch SMS
StarWatch GMS
Overview of the StarWatch GMS gate management system, providing flexible entry point solutions to automate the entry/exit process and stop potential intruders at the gate
StarWatch GMS - Diagram
Diagram representing a fully implemented StarWatch GMS system, shown with guard house, vehicle inspection area and fail-safe barrier design
StarWatch Mobile
Overview of StarWatch SMS mobile solutions, featuring an advanced communications architecture for optimized device-to-server connectivity
Education/Campus Applications
Overview of StarWatch SMS security solutions for applications in the education sector, including K-12 buildings/grounds and college campuses
Corporate/Retail Applications
Overview of StarWatch SMS security solutions for applications in the corporate sector, including business headquarters, satellite offices, and retail spaces
Government Applications
Overview of StarWatch SMS security solutions for applications in the government sector, including military bases, academies, and medical centers
Critical Infrastructure Applications
Overview of StarWatch SMS security solutions for applications in the industrial sector, including utilities, substations, and telecommunications centers
Manufacturing/Distribution Applications
Overview of StarWatch SMS security solutions for applications in the manufacturing sector, including factories, warehouses, and distribution centers
Financial Institution Applications
Overview of StarWatch SMS security solutions for applications in the financial sector, including commercial banks, insurance companies, and credit unions
Healthcare/Pharmaceutical Applications
Overview of StarWatch SMS security solutions for applications in the healthcare sector, including hospitals, medical clinics, and pharmaceutical R&D facilities
Port Applications
Overview of StarWatch SMS security solutions for international port applications, including credential management and mobile identification systems
Note that the images provided below are available in other formats upon request (.eps, .ai, .psd, etc.).
EntroStar Packaging (PDF)
View of EntroStar panel and packaging, PDF format
EntroStar Packaging (JPG)
View of EntroStar panel and packaging, JPG format
EntroStar Panel - View 1 (PDF)
Angled view of EntroStar access control panel, PDF format
EntroStar Panel - View 1 (JPG)
Angled view of EntroStar access control panel, JPG format
EntroStar Panel - View 2 (PDF)
Angled view of EntroStar access control panel, PDF format
EntroStar Panel - View 2 (JPG)
Angled view of EntroStar access control panel, JPG format
EntroStar Panel - View 3 (PDF)
Angled view of EntroStar access control panel, PDF format
EntroStar Panel - View 3 (JPG)
Angled view of EntroStar access control panel, JPG format
EntroStar Panel - View 4 (PDF)
Angled view of EntroStar access control panel, PDF format
EntroStar Panel - View 4 (JPG)
Angled view of EntroStar access control panel, JPG format
EntroStar Panel - View 5 (PDF)
Straight-on view of EntroStar access control panel, PDF format
EntroStar Panel - View 5 (JPG)
Straight-on view of EntroStar access control panel, JPG format
StarGate-5 Panel - View 1 (PDF)
Angled view of StarGate-5 intrusion detection panel, PDF format
StarGate-5 Panel - View 1 (JPG)
Angled view of StarGate-5 intrusion detection panel, JPG format
StarGate-5 Panel - View 2 (PDF)
Angled view of StarGate-5 intrusion detection panel, PDF format
StarGate-5 Panel - View 2 (JPG)
Angled view of StarGate-5 intrusion detection panel, JPG format
StarGate-5 Panel - View 3 (PDF)
Angled view of StarGate-5 intrusion detection panel on blue background, PDF format
StarGate-5 Panel - View 3 (JPG)
Angled view of StarGate-5 intrusion detection panel on blue background, JPG format
StarGate-5 Panel - View 4 (PDF)
Angled view of StarGate-5 intrusion detection panel with touch screen, PDF format
StarGate-5 Panel - View 4 (JPG)
Angled view of StarGate-5 intrusion detection panel with touch screen, JPG format
StarGate-5 Panel - View 5 (PDF)
Angled view of StarGate-5 intrusion detection panel with touch screen on blue background, PDF format
StarGate-5 Panel - View 5 (JPG)
Angled view of StarGate-5 intrusion detection panel with touch screen on blue background, JPG format
RIOX-5 (PDF)
Angled view of RIOX-5 I/O expansion module, PDF format
RIOX-5 (JPG)
Angled view of RIOX-5 I/O expansion module, JPG format
StarGate III Panel - View 1 (PDF)
Angled view of StarGate III network controller, PDF format
StarGate III Panel - View 1 (JPG)
Angled view of StarGate III network controller, JPG format
StarGate III Panel - View 2 (PDF)
Straight-on view of StarGate III network controller, PDF format
StarGate III Panel - View 2 (JPG)
Straight-on view of StarGate III network controller, JPG format
IAC Panel - View 1 (PDF)
Angled view of IAC local controller, PDF format
IAC Panel - View 1 (JPG)
Angled view of IAC local controller, JPG format
IAC Panel - View 2 (PDF)
Straight-on view of IAC local controller, PDF format
IAC Panel - View 2 (JPG)
Straight-on view of IAC local controller, JPG format
RIOX Panel - View 1 (PDF)
Angled view of RIOX I/O expansion module, PDF format
RIOX Panel - View 1 (JPG)
Angled view of RIOX I/O expansion module, JPG format
RIOX Panel - View 2 (PDF)
Straight-on view of RIOX I/O expansion module, PDF format
RIOX Panel - View 2 (JPG)
Straight-on view of RIOX I/O expansion module, JPG format
Access-Secure Keypad (PDF)
Straight-on view of access-secure keypad, PDF format
Access-Secure Keypad (JPG)
Straight-on view of access-secure keypad, JPG format